100% Fulfilment in Multi-Lingual Candidates for Major Sporting Event
Company Background
Our client, with circa 900 employees, operates a Software-as-a-Service (SaaS) platform for brands around the world. They provide social media strategies and management tools for their clients’ online communities. Based in the United States, this brand performs on a global level, including providing its services to the UK.
Client
Contact
Business Type
Staffing Type
Recruitment Challenge
The client entered a competitive bid to win the contract for a global sporting event, offering 3-months of social media management capabilities. To meet the service need, our client required 22 remote-based social media specialists across four job roles, including Social Media Co-ordinators and Social Media Managers.
The staff were required to manage social media profiles and community engagement across Instagram, TikTok, Facebook, Twitter and YouTube. To effectively engage with the global community, these roles required candidates who could translate in over 10 languages, including Portuguese, Spanish, French, German, Dutch, Russian, and English.
Recruitment Solution
Due to the speed in which our client needed help, they had not fully signed the contract with the international sporting event organisers when they asked for our help.
With two weeks to find the right candidates, who had second language capabilities, we had to draw from our existing community to find the best, available job seekers on the market. Not only did we draw from our established talent community, but we also adopted a proactive sourcing approach with LinkedIn search campaigns.
Recruitment Journey
To ensure the right candidates were hired, our team carried out initial interviews, that involved language translation assessments, before preparing candidate shortlists for the client to conduct final interviews.
Regular calls and meetings were set-up to ensure the right number of people were being supplied and employed. Support calls were also set-up weekly with the employees to maintain engagement and minimise the risk of attrition. This helped boost motivation, even when the working hours and schedules of the candidates changed.
The Result
Through our work we achieved:
- 100% fulfilment rate
- 9-day turnaround time
- 22 social media specialists supplied
- 100% completion rate with all employees supporting the 3-month assignment
